Service Desk Analyst

Job Description Service Desk Analyst Role Overview We are seeking an experienced Service Desk Analyst to support an enterprise IT environment. The role will focus on laptop refreshes, device deployment, hardware lifecycle management, endpoint provisioning, and user support. Key Responsibilities Configure and deploy Windows 10/11 laptops, including enrollment and deployment through Microsoft endpoint management tools. Set up and validate laptops, docking stations, monitors, and other peripherals…